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HR & payroll

Agreeing scope and responsibility for HR support

A checklist for discussing service scope, data access, approvals and reporting.

Moto HR · Updated

Describe the service you need

Separate recruitment coordination, employee administration, payroll calculations and statutory filings. These activities have different inputs and responsibilities; an enquiry should not be treated as an agreement to provide every activity.

Name the accountable parties

Agree who supplies source data, approves changes, checks calculations, authorizes payments and handles exceptions. Record the agreed responsibilities, service dates, exclusions and escalation contacts.

Plan access and retention

Share only the information needed for the agreed task. Define authorized recipients, secure transfer arrangements and retention periods before transferring sensitive employee data.

Use the website for the appropriate task

The Moto HR service workspace records enquiries and support conversations. It does not calculate payroll or file statutory returns. Use an initial request to discuss scope before providing confidential payroll records.